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Key WhatsApp Features for E-Commerce & Retail

Everything you need to capture customer inquiries, automate engagement, and drive more sales on WhatsApp.


Analytics & Reporting

Track campaign performance, customer engagement, and conversion rates to understand what drives sales and optimize your marketing strategy.

WhatsApp Chatbot

Automate responses to customer inquiries, recommend products, and guide shoppers through their buying journey effortlessly.

Shared Team Inbox

Manage all customer conversations in one place, assign chats to team members, and ensure quick, consistent responses without confusion.


Broadcast Campaigns

Promote new arrivals, offers, and seasonal sales to thousands of customers instantly with engaging WhatsApp messages.


Audience Segmentation

Segment customers based on behavior, purchase history, or interests to send highly targeted and personalized product recommendations.


Automated Follow-Ups

Send cart reminders, order updates, and personalized messages to re-engage customers and drive more purchases.



A complete lifecycle marketing and automation platform for WhatsApp

Chatbot


Team Inbox


Templates


Broadcast


Dashboard


  Chatbot   

Turn Browsers into Buyers

Answer product queries instantly, recommend items, and guide customers from discovery to checkout.

Instant Product Assistance

Help customers find products, check availability, and get answers instantly

Automate Order Queries

Handle order status, returns, and FAQs without manual support


Description 
Description 
  Team Inbox   

All Customer Chats, One Place

Manage conversations, assign queries, and deliver faster, more organized support.

 Centralized Customer Chats  

  Manage all customer conversations from one inbox for faster responses
 












Collaborate on Customer Support

Assign chats to team members and resolve queries efficiently


Description 
  Broadcast   

Launch Offers in Seconds

Send promotions, flash sales, and updates to thousands instantly and boost repeat purchases.

Promote Offers & Sales

Send bulk WhatsApp campaigns for discounts, deals, and festive sales

Recover Abandoned Carts

Re-engage customers and bring them back to complete their purchase


Description
  Templates   

Messages That Actually Sell

Create personalized messages for offers, updates, and promotions that drive engagement and conversions.

Order Updates & Notifications

Send automated order confirmations, shipping updates, and delivery alerts

Personalized Promotions

Use dynamic fields to send tailored product recommendations and offers


Description 
  Dashboard   

See What’s Driving Revenue

Track performance, customer interactions, and campaigns to make smarter business decisions.

Segment Customers Smartly

Group users by purchase behavior, interests, and engagement history

Target High-Intent Buyers

 Run focused campaigns to convert interested shoppers into customers


Loved by Business worldwide

What our customers are saying about us.


Rating
"ZapHalo transformed our customer engagement. We saw a 300% increase in response rates compared to email marketing. The automation features save us hours every week!"
Amit Verma 
Marketing Director
Rating

"The best WhatsApp marketing tool we've used. Easy to set up, powerful features, and excellent support. Our sales have increased by 45% since we started using it."

Aarav Mehta
Chief Technical Officer
Rating

"Game changer for our business! The chatbot handles customer inquiries 24/7, and the bulk messaging feature lets us reach thousands in minutes. Highly recommended!"

Riya Sharma 
Head of Operations

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